UNIT – III 1] Technical presentation 2] Types of presentation 3] Video conferencing 4] Participation in meetings 5] Formal and informal interviews 6] Ambience and polemics 7] Interviewing in different settings and purposes 8] Eliciting 9] Giving information 10] Recruiting 11] Performance appraisal
QUESTIONS FROM III UNIT .
1] AUGUST 2009 2] FEBRUARY 2010 3] JULY 2010 4] JANUARY 2009
AUGUST / 2009
1] [a] what is video conferencing?
A videoconference or video conference (also known as a videoteleconference) is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions simultaneously. It has also been called 'visual collaboration' and is a type of groupware.
[b] How is it useful in present day society?
Videoconferencing adds another possible alternative, and can be considered when:
1. a live conversation is needed;
2. visual information is an important component of the conversation;
3. the parties of the conversation can't physically come to the same location;
4. the expense or time of travel is a consideration.
5. Deaf, hard-of-hearing and mute individuals have a particular interest in the development of affordable high-quality videoconferencing as a means of communicating with each other in sign language.
6. faculty member keeps in touch with class while away for a week at a conference
7. guest lecturer brought into a class from another institution
8. researcher collaborates with colleagues at other institutions on a regular basis without loss of time due to travel
9. schools with multiple campuses can collaborate and share professors
10. faculty member participates in a thesis defense at another institution
11. administrators on tight schedules collaborate on a budget preparation from different parts of campus
12. faculty committee auditions a scholarship candidate
13. researcher answers questions about a grant proposal from an agency or review committee
14. student interviews with an employer in another city
16. Mass adoption and use of video conferencing is still relatively low, with the following often claimed as causes:
Impact on education
17. Videoconferencing provides students with the opportunity to learn by participating in a 2-way communication platform.
18. teachers and lecturers from all over the world can be brought to classes in remote or otherwise isolated places.
19. Students from diverse communities and backgrounds can come together to learn about one another.
20. Students are able to explore, communicate, analyze and share information and ideas with one another.
21. Videoconferencing is a very useful technology for telemedicine and telenursing applications, such as diagnosis, consulting, transmission of medical images, etc., in real time in countries where this is legal.
22. Rural areas can use this technology for diagnostic purposes, thus saving lives and making more efficient use of health care money.
Impact on business
23. Videoconferencing can enable individuals in faraway places to have meetings on short notice.
Impact on law
24. Videoconferencing has allowed testimony to be used for individuals who are not able to attend the physical legal settings.
25. The systems link the jail and the court room, reducing the expenses and major security risks of transporting prisoners to the courtroom.
Impact on media relations
26. Press videoconferencing permits international press conferences via videoconferencing over the Internet.
27. Journalists can participate on an international press conference from any location, without leaving their offices or countries.
2] Explain the qualities, one should posses to participate in meetings.
1] Prepare well for the meeting as your contribution may be integral to the proceedings.
1] Prepare well for the meeting as your contribution may be integral to the proceedings.
2]If you are using statistics, reports or any other information make sure it has been handed out at least three days prior to the meeting.
3] Dress well and arrive in good time. Your professionalism is linked to both.
4] Always remember to switch off a mobile phone.
5] If there is an established seating pattern, accept it. If you are unsure, ask.
6] Acknowledge any introductions or opening remarks with a brief recognition of the chair and other participants.
7] When discussions are under way it is good business etiquette to allow more senior figures to contribute first.
8] Never interrupt anyone - even if you disagree strongly. Note what has been said and return to it later with the chair's permission.
9] When speaking, be brief and ensure what you say is relevant.
10] Always address the chair unless it is clear that others are not doing so.
3] Dress well and arrive in good time. Your professionalism is linked to both.
4] Always remember to switch off a mobile phone.
5] If there is an established seating pattern, accept it. If you are unsure, ask.
6] Acknowledge any introductions or opening remarks with a brief recognition of the chair and other participants.
7] When discussions are under way it is good business etiquette to allow more senior figures to contribute first.
8] Never interrupt anyone - even if you disagree strongly. Note what has been said and return to it later with the chair's permission.
9] When speaking, be brief and ensure what you say is relevant.
10] Always address the chair unless it is clear that others are not doing so.
3] Explain the Dos and Don’ts in facing an interview panel?
Dos 1] come 10 minutes early 2] be friendly 3] carry extra copies of resume 4] talk your strengths 5] tell the requirements of the company
Don’ts 1] complain 2] exaggerate 3] bluff
Personal specifications
1] physical characteristics 2] necessary qualification 3] problem solving 4] aptitudes such as a] fluency in speaking English b] fluency in writing skills c] analytical skills d] competence in arithmetic e] listening skills f] ability to plan g] organize others’ work h] interest in other things i] ability to accept responsibility j] co-operative type k] ambitious l] ability to work for long hours 5] 100% commitment 6] learning ability 7] communication a] verbal b] non-verbal 8] team work 9] hard work
Your role
1] study job requirements 2] talk of your skills 3] how you got your skills 4] how your skills are useful to the company 5] dress well 6] stand tall 7] make eye contact 8] shake hands firmly 9] be polite 10] wait for your turn 11] don’t give negative information 12] body language 13] different CVs
4] performance appraisal is an important technique in modern management. Explain.
A performance appraisal, employee appraisal, performance review, or (career) development discussion is a method by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) typically by the corresponding manager or supervisor.
It is the process of obtaining, analyzing, and recording information about the relative worth of an employee to the organization.
Performance appraisal is an analysis of an employee's recent successes and failures, personal strengths and weaknesses, and suitability for promotion or further training.
It is also the judgement of an employee's performance in a job based on considerations other than productivity alone.
Aims
Generally, the aims of a performance appraisal are to :
1. Give employees feedback on performance
4. Form a basis for personnel decisions: salary increases, promotions, disciplinary actions, bonuses, etc.
5. Provide the opportunity for organizational diagnosis and development
6. Facilitate communication between employee and administration
7. Validate selection techniques and human resource policies to meet federal Equal Employment Opportunity requirements.
8. To improve performance through counseling, coaching and development.
5] a. What is a technical report?
1. Technical experts – scientists, engineers, and programmers – are being asked more and more frequently to give presentations. And not just to other technical experts. Often they are speaking to people with little or no technical expertise, to people from marketing, sales, and finance.
b. Explain the various parts of the technical report in detail.
1. Determine your Objective
What do you want to accomplish? What do you want your audience to do as a result of your presentation?
Do you want them to
What do you want to accomplish? What do you want your audience to do as a result of your presentation?
Do you want them to
o Challenge your assumptions or data or to confirm them?
o Implement your procedure or technique?
o Renew your grant?
o Approve your proposal?
o Give you the go ahead for the next step of your research?
Once you know what you want them to do, ask yourself what they need to know and to feel in order to do it.
2. Prepare your Outline
If possible, break your presentation into three basic sections. (You can divide each section into more, smaller units.)
Here are some 3-section outlines you might find helpful:
If possible, break your presentation into three basic sections. (You can divide each section into more, smaller units.)
Here are some 3-section outlines you might find helpful:
o The problem, its causes, and the solution. The illness, the symptoms, and the treatment
o The current situation or standard operating procedure, the problems associated with it, and an alternative
o The state of your research, questions raised by your research, and the next steps A product, its composition, and its application
Once you’ve “clumped” the various elements of your talk into their major sections – I strongly recommend three sections, but you could have as many as five – add an introduction and conclusion.
3. Create your Slides. Now you can turn on PowerPoint™ and begin creating your slides.
4. Cover page/title page.
5. [a] To whom the report is submitted : their full address [b] Title of the Technical : Report [c] Yours full address
6. Introduction : why it is written, which situation or person’s encouragement you are writing this report.
7. Acknowledgements 7. Text matter 8. Conclusion 9. Notes 10. References 11. Bibliography
FEBRUARY 2010
6] describe the elements of a technical report.
See August 2009
7] It is essential in preparing for any formal interview that the preparation is done at an early stage, and the objects of the examination is clearly identified. Elucidate on this statement.
You should
1] choose your career 2] don’t make hasty decisions 3] make educated decisions 4] don’t feel that you can answer questions easily 5] employer has to grade a lot 6] the employer should feel that you are potentially strong 7] you should know current affairs 8] have good articulation 9] skills needed to the job 10] every 10 years system of employment changes 11] HR screeners see for the best 12] covering letter 13] eye contact 14] openness and confidence 15] you went to sell yours skill, talent, … 16] self-assessment 17] know what the employer wants 18] smile and cheerful face
Personal specifications
1] physical characteristics 2] necessary qualification 3] problem solving
4] aptitudes such as a] fluency in speaking English b] fluency in writing skills c] analytical skills d] competence in arithmetic
e] listening skills f] ability to plan g] organize others’ work h] interest in other things i] ability to accept responsibility j] co-operative type k] ambitious l] ability to work for long hours 5] 100% commitment 6] learning ability 7] communication a] verbal b] non-verbal
8] team work 9] hard work
Your role 1] study job requirements 2] talk of your skills 3] how you got your skills 4] how your skills are useful to the company 5] dress well 6] stand tall 7] make eye contact 8] shake hands firmly 9] be polite 10] wait for your turn 11] don’t give negative information 12] body language 13] different CVs
8] write a short notes on
a] Interpretive reports
This theory suggests that we have opposite ways of gaining energy (Extraversion or Introversion), gathering or becoming aware of information (Sensing or Intuition), deciding or coming to a conclusion about that information (Thinking or Feeling), and dealing with the world around us (Judging or Perceiving).
_ If you prefer Extraversion, you focus on the outside world to get energy through interacting with people and/or doing things.
_ If you prefer Sensing, you notice and trust facts, details, and present realities.
_ If you prefer Thinking, you make decisions using logical, objective analysis.
_ If you prefer Judging, you tend to be organized and orderly and to make decisions quickly.
_ If you prefer Introversion, you focus on the inner world and get energy through reflecting on information, ideas, and/or concepts.
_ If you prefer Intuition, you attend to and trust interrelationships, theories, and future possibilities.
_ If you prefer Feeling, you make decisions to create harmony by applying person-centered values.
_ If you prefer Perceiving, you tend to be flexible and adaptable and to keep your options open as long as possible.
b] Organisation of the material of a report.
There are three ways in which a report can be organised. 1] letter form 2] memorandum form 3] letter-text combination form
If the report is long: 1] introductory part 2] body of the report 3] addenda
1] introductory part contains a] letter of transmittal or letter of presentation b] title page c] table of contents d] list of illustrations
e] abstract and/or summary
2] Body of the report contains a] introduction b] discussion or description c] conclusions d] recommendations
3] Addenda contains a] list of references 2] bibliography c] glossary d] appendices e] index
It is not essential that a report contains all these parts. Long reports containing most of these parts are generally submitted in book form.
4] to make it good : a] precision b] accuracy of facts c] relevance d] reader orientation
E] objectivity of recommendations f] simple and unambiguous language g] clarity
H] brevity i] accuracy
9] a] The content of technical presentation is very important.
The contents are very important because they are life to the presentation. The weight of the presentation depends on the originality of the research. The content should be universally applicable. It can be easily copied.
b] How do you make it impressive and organized?
To make the technical report impressive
The report should have 1] originality 2] the formulae mentioned should be well derived 3] diagrams 4] graphs 5]
10] a] what is meant by video conferencing?
A videoconference or video conference (also known as a videoteleconference) is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions simultaneously.
b] Discuss on the technology uses in videoconferencing.
Videoconferencing uses telecommunications of audio and video to bring people at different sites together for a meeting. This can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites. Besides the audio and visual transmission of meeting activities, videoconferencing can be used to share documents, computer-displayed information, and whiteboards.
· Audio input: microphones, CD/DVD player, cassette player, or any other source of PreAmp audio outlet.
July 2010
11] What are the different answering techniques in an interview?
To make an interview successful one should always update the knowledge. The should know actually what does he want.
1. Proceed with caution. Don’t make haste. 2. Make educated decisions. 3. Don’t be fooled into thinking that you can simply walk into an interview and answer a few Q.s 4. Employer has to grade you a lot. 5. Interviewers have many expectations of you as a candidate for potential hire. [eg. Lecturer but computer knowledge] 6. You must know the general information about the position for which you are applying. 7. Have good articulation. 8. Update your skills [eg. Swime flu]. 9. Remember Every 10 years the system of employing differs. So the job climate shifts. [ eg. Bank officers…working hands] 10. HR screeners look for the best. 11. Covering letter should be handwritten. 12. Remember you have gone to sell your talent, he is the customer to buy it. So he may like it or not. 13. Before somebody assesses you, you assess yourself.
Self assessment consists of
1. Work experience 2. Speaking skills 3. Explain who influenced you. 4. Explain how you have come up. 5.You explain what you want to achieve. 6. Discuss variables. 7. Patience 8. Greet all 9. See the employer directly into his eyes.
10. When you shake hand stand. 11. Carry extra copy of your resume. 12. Don’t be nervous. 13. Try to smile
14. Speak clearly 15. don’t complain the past job. 16. Don’t exaggerate. 17. If you don’t understand say ‘pardon me sir’.
12] How do you prepare for a telephonic interview?
Telephone Interview Etiquette
When you conduct a telephone interview for a job, it is important to show the proper etiquette. Not only is it important, it is critical is you wish to be hired by the company. There are a number of things you will want to do, and other things should never be done.
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When you speak to the interviewer, you should never use their first name unless they have specifically told you that it is ok.
If they have not, address them by their title. To keep your voice from becoming dry, you will want to have a glass of water nearby.
When you take a sip from the glass of water, make sure your head is away from the phone.
When you take a sip from the glass of water, make sure your head is away from the phone.
Do not allow the interviewer to hear you drinking the water. This is an example of bad telephone etiquette.
In addition to this, you will want to avoid eating food while you are talking on the phone.
If you are hungry, eat before the interview starts, or wait until the interview is over. Not eating on the phone while you're being interviewed for a job should be common sense, but there are a number of people who do it anyway. It is also important to smile while you are talking to the interviewer. Believe it or not, they will hear it in your voice, even if they cannot see the expression on your face. It is essential for you to convey a friendly impression.
The tone of your voice is extremely crucial during the telephone interview. It could be argued that the tone of your voice during this interview is more important than the tone you use during interviews which are held in person. It is easy to see why some people would believe this. During the telephone interview, the person you're talking to can't see your body language, and they can't watch the expression on your face. It is also not possible for them to see how you are dressed. Because of this, it would seem logical that the tone of your voice places an important role in telephone interview etiquette. Pay attention to the tone of your voice when you speak. Does it sound angry? Do you do have a tone that sounds friendly? Or do you speak with the tone of someone who is annoyed?
If you speak to the interviewer in a tone that is negative, you will automatically have a strike against you. Speaking to them in a friendly manner will tip the odds in your favor. It is always important to speak in a way that is easy for the interviewer to understand. This doesn't mean that you should talk them them like they are a child. Talk to them using a language which is clear and concise. Using slang words is the perfect example of bad telephone etiquette, and is a great example of something that will cause you to fail the interview. Again, while this may sound like common sense, you could do it by accident. Practice avoiding slang words before the telephone interview begins.
It is also important for you to think before you answer a question. The answers that the seem the most obvious may be wrong, it and may take you a moment to realize this. If you answer questions without taking a moment to think about the answer, you may not answer the question correctly. It is also important to make sure you answer the question directly. Avoid giving long answers or explanations. This can be a source of annoyance to the person who is interviewing you. After the interview is completed, take the time to write down the questions you were asked.
Telephone etiquette is important, especially when you are being interviewed for a job. The answers you give to questions and the way your answer them will determine if you are hired.
The tone of your voice is extremely crucial during the telephone interview. It could be argued that the tone of your voice during this interview is more important than the tone you use during interviews which are held in person. It is easy to see why some people would believe this. During the telephone interview, the person you're talking to can't see your body language, and they can't watch the expression on your face. It is also not possible for them to see how you are dressed. Because of this, it would seem logical that the tone of your voice places an important role in telephone interview etiquette. Pay attention to the tone of your voice when you speak. Does it sound angry? Do you do have a tone that sounds friendly? Or do you speak with the tone of someone who is annoyed?
If you speak to the interviewer in a tone that is negative, you will automatically have a strike against you. Speaking to them in a friendly manner will tip the odds in your favor. It is always important to speak in a way that is easy for the interviewer to understand. This doesn't mean that you should talk them them like they are a child. Talk to them using a language which is clear and concise. Using slang words is the perfect example of bad telephone etiquette, and is a great example of something that will cause you to fail the interview. Again, while this may sound like common sense, you could do it by accident. Practice avoiding slang words before the telephone interview begins.
It is also important for you to think before you answer a question. The answers that the seem the most obvious may be wrong, it and may take you a moment to realize this. If you answer questions without taking a moment to think about the answer, you may not answer the question correctly. It is also important to make sure you answer the question directly. Avoid giving long answers or explanations. This can be a source of annoyance to the person who is interviewing you. After the interview is completed, take the time to write down the questions you were asked.
Telephone etiquette is important, especially when you are being interviewed for a job. The answers you give to questions and the way your answer them will determine if you are hired.
13] Why is video conference more effective than teleconferencing?
Through videoconferencing students can visit another part of the world to speak with others, visit a zoo, a museum and so on, to learn. These "virtual field trips" can bring opportunities to children, especially those in geographically isolated locations, or the economically disadvantaged. Small schools can use this technology to pool resources and teach courses (such as foreign languages) which could not otherwise be offered.
Class room teaching in many schools is possible.
Telemedicine can be prescribed.
Seminars conducted at a place can be transmitted to far off places and interaction can be possible.
All these facilities cannot be possible with teleconference. It is because teleconference is only audio.
JANUARY 2009
14] Mention a few guidelines for organizing a teleconferencing and participating in it?
Teleconference can also be similar to video conference. Except a monitor all the other things are common.
message + Sender + microphone + on line service
receiver + on line service + speaker
For organizing a teleconference One web camera, on line provider, microphone, at the sender end and one receiver, one speaker at the receiver at the receiving end.
Press videoconferencing permits international press conferences via videoconferencing over the Internet.
Journalists can participate on an international press conference from any location, without leaving their offices or countries.
They need only be seated by a computer connected to the Internet in order to ask their questions to the speaker.
In 2004, the International Monetary Fund introduced the Online Media Briefing Center, a password-protected site available only to professional journalists. The site enables the IMF to present press briefings globally and facilitates direct questions to briefers from the press.
15] Write a short notes on
1] mock interview
Mock interview is a type of rehearsal. It can be done among friends or students can do this in front of their teachers. Whatever mistakes they commit can be rectified by the teachers. This will enable students to perform well in the real interview.
2] Recruiting process
Recruitment refers to the process of attracting, screening, and selecting qualified people for a job at an organization or firm. For some components of the recruitment process, mid- and large-size organizations often retain professional recruiters or outsource some of the process to recruitment agencies.
The recruitment industry has five main types of agencies: employment agencies, recruitment websites and job search engines, "headhunters" for executive and professional recruitment, niche agencies which specialize in a particular area of staffing, or employer branding strategy and in-house recruitment. The stages in recruitment include sourcing candidates by advertising or other methods, and screening and selecting potential candidates using tests or interviews.
Passive candidate research firms and sourcing firms
These firms are the new hybrid firms in the recruitment world able to combine the research aspects (discovering passive candidates) of recruiting and combine them with the ability to make hires for their clients.
These firms provide competitive passive candidate intelligence to support companies' recruiting efforts. Normally they will generate varying degrees of candidate information from those people currently engaged in the position a company is looking to fill.
These firms usually charge a per hour fee or by candidate lead. Many times this uncovers names that cannot be found with other methods and will allow internal recruiters the ability to focus their efforts solely on recruiting.
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